Can you push manually if battery fails?
Yes, the scooter can be pushed to move.
What is the top speed, and the climbing incline rating?
The top speed is 4.9 Mile/H, the climbing incline rating is 8°.
What is the weight capacity and how fast does it go?
The weight capacity is 265 lbs and the top speed is 4.9 miles/hr.
How much does the scooter weigh?
The total weight is 106 lbs. The scooter can be easily dissembled into 4 pieces. The heaviest piece weights about XXX lbs.
What type of battery does the scooter use?
It’s LEAD ACID type battery.
Is this scooter battery airplane compliant?
No, All lead-acid battery is not compliant for airplane.
How many inches of clearance?
1.8 inches.
What is the price for replacement batteries?
$98 of 12 Ah and $138 for 20 Ah.
What is your Return & Warranty Policy?
Return Policy:
If you need to make a return you must notify us within 7 days of receiving your item. If the return is due to quality issues after consulting with our technicians, we will pay the return shipping fee. If the return is not related the quality of the product, customer will be charged for shipping fee as well as credit processing fee of 4%.
- The item must be in new condition – no damage, no scratches, etc. – with original packaging and all parts and accessories.
- A Return Authorization (RA) must be requested from MetroMobility within 7 days of delivery.
- Once the RA has been received from MetroMobility, you will receive instructions where to return the scooter.
- You can expect a refund within 5-7 days of our receiving and completing an inspection on your returned product.
Warranty Policy:
- Limited lifetime on the Frame
- 12 months on Electronics
- 6 months on the batteries. If you want to file a warranty claim on the batteries, you will need to have a valid load test reading showing that the batteries are faulty
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